Public Offer for the Provision of Access to the ModelMesh Service

“Service” means the website modelmesh.shop, the web application and the application programming interface (API) of ModelMesh, through which the User is given access to neural networks (artificial intelligence models) for generating text, images, video and audio.

“User” means an individual who is at least 18 years old and has full legal capacity, an individual entrepreneur or a legal entity that has accepted this offer.

“Account” means the User’s account in the Service. “Personal Account” means the section of the Service where the User manages the Account, the balance, the subscription and API keys.

“Mesh token” (token, MT) means the Service’s internal accounting unit in which the cost of services is measured. A token is not money, electronic money, a security, a digital currency or a digital financial asset. Mesh tokens must not be confused with the tokens (units of text) of language models.

“Balance” means the number of Mesh tokens in the User’s Account.

“Subscription” means a service for a selected period under a selected plan: the Contractor credits tokens and provides the privileges of the plan. “Top-up Package” means a one-time purchase of tokens without a subscription.

“API Key” means a secret key used by the User to access the Service through the API.

“Provider” means a third party that actually performs the generation (the operator of an artificial intelligence model).

The Contractor undertakes to provide the User with access to the functionality of the Service, namely the ability to send requests to neural networks and receive generation results, and the User undertakes to pay for the services on the terms of this offer.

The services are provided remotely, in electronic form. There are no physical media and no physical delivery. Access is provided from the moment tokens are credited or the subscription is activated; each generation is deemed rendered at the moment it is performed and tokens are debited.

The list of models, their capabilities and their cost in tokens are shown in the Service. The Contractor may add, change and remove models, including as a result of decisions of Providers. In that case, the tokens in the Balance are retained and may be used for other models.

The models belong to third parties. The Contractor arranges access to them and is not the rights holder of the models.

Registration is required to use the Service: by email address with a one-time code, or through third-party sign-in services available in the Service.

The Service is intended only for persons who are at least 18 years old; persons under 18 may not register or use the Service. By accepting the offer, a User who is an individual confirms that they are at least 18 years old.

The User shall provide accurate data and keep it up to date. Creating multiple Accounts to obtain bonuses is prohibited; the Contractor may limit bonuses to one device or address.

The User is solely responsible for keeping their email, Account and API Keys secure and is liable for all actions performed under their Account. Any compromise of access must be reported to the Contractor immediately.

A legal entity or individual entrepreneur, by accepting the offer, confirms that the person acting on its behalf has the necessary authority.

The services are paid for in tokens. The cost of an operation in tokens is determined according to the rates in effect in the Service and is shown to the User before the generation is started. For text models, an estimate is shown: the final amount depends on the actual size of the request and the response.

Tokens can be obtained as follows:

• under a Subscription: credited for each month of the paid period in the amount specified in the plan: for the first month, immediately after payment; for each subsequent month, at the beginning of the relevant month of the period (for example, if paid for 12 months, tokens are credited 12 times);
• by top-up: by purchasing a Top-up Package or by topping up with an amount of the User’s choice;
• as bonuses: for registration, under promo codes, under the referral program, or as compensation.

Tokens differ by origin:

• bonus tokens are valid for a limited time; the term is specified when they are credited, and they expire when it ends;
• subscription tokens are credited monthly. Unless the plan terms provide otherwise, unused subscription tokens are carried over to subsequent months and periods while the subscription is active. When the subscription ends (the period has ended without renewal, or the User has cancelled the subscription), unused subscription tokens, including carried-over ones, expire. While the subscription is active, the User may cancel it and receive a refund for unused subscription tokens, including carried-over ones, in accordance with the Refund Policy;
• purchased tokens (top-up), including gift tokens of a Top-up Package, do not expire;
• referral tokens do not expire.

Tokens are debited in the order of “earliest to expire first”: bonus tokens first, then subscription tokens, then purchased tokens, then referral tokens.

If there are not enough tokens, the operation is not performed. The Balance cannot be negative.

For the duration of a long generation (for example, video) and a streamed text response, the required number of tokens is reserved, and upon completion the actual cost is debited and the remainder of the reserve is returned. If the generation could not be performed for a reason attributable to the Service or the Provider, the tokens are automatically returned to the Balance.

Tokens may not be transferred to other users, sold, or exchanged for money or other property, except for functions expressly provided by the Service (for example, allocating tokens to an API Key within the User’s own Account). Refunds of money for unused purchased tokens and subscription tokens are made only in accordance with the Refund Policy (the “Refund” section).

The history of credits and debits is available in the Personal Account.

Current plans, Top-up Packages, payment periods and prices in Russian rubles are published on the page modelmesh.shop/pricing. The price in effect at the time of payment is shown to the User before payment. Value added tax is included in the price in accordance with the taxation system applied by the Contractor.

The Contractor may change plans, Top-up Packages and prices for new purchases. Changes do not apply to periods and packages that have already been paid for, and apply to subscriptions with auto-renewal only in the manner described below.

A Subscription is purchased for a selected period from those offered on the pricing page (for example, 1, 3, 6 or 12 months). Auto-renewal is enabled only with the User’s explicit consent at the time of payment; before payment, the User is shown the amount and frequency of future charges. When auto-renewal is enabled, at the end of the period the Contractor charges the saved payment method for the next period of the same length at the same price at which the previous period was paid for.

If the Contractor changes the price of a plan, for a subscription with auto-renewal enabled the new price applies only after the User has been notified by email no later than 7 calendar days before the charge date, stating the new amount and the charge date. Before the charge, the User may disable auto-renewal. If the charge at the new price has been made and the tokens of the new period have not been used, the User may receive a full refund for the new period. Without such notice, the subscription is renewed at the previous price.

The User may disable auto-renewal at any time in the Personal Account. After it is disabled, the plan privileges remain in effect until the end of the paid period.

Upgrading a plan in the middle of a period requires an additional payment proportional to the remaining days; the tokens for the difference are credited immediately. Downgrading a plan takes effect from the next period.

If an automatic charge fails, the Contractor retries, as a rule, on the 1st, 3rd and 5th day. If payment is still not received, the Subscription is terminated; the User is notified by email.

A top-up is possible by Top-up Packages or by an amount of the User’s choice not less than the minimum, at the rate published on the pricing page. If the description of a Top-up Package specifies gift tokens (“+N as a gift”), they are included in the package price and are considered purchased tokens.

Plan privileges (discount on generations, queue priority, number of API Keys, unlimited access to groups of models) are specified in the plan description on the pricing page. Unlimited access means that requests to models of the relevant group (“light”, “medium”) do not debit tokens within the request rate limit specified in the plan description; if the limit is exceeded, the request can be repeated after the limit is restored. The group of each model is indicated in the model catalog and when selecting the model in the Service.

Payment is accepted in rubles through the YooKassa payment service: by bank cards, through the Faster Payments System (SBP) and by other methods available on the payment page. Bank card details are entered on the side of the payment service and the bank; the Contractor does not receive or store them.

A service is deemed paid for from the moment confirmation of successful payment is received. Immediately after that confirmation, top-up tokens are credited and the Subscription is activated; Subscription tokens are credited monthly in the manner specified in the section on tokens (for the first month, immediately).

An electronic receipt in accordance with Federal Law No. 54-FZ of 22 May 2003 “On the Use of Cash Registers in Making Cash Settlements and (or) Settlements Using Electronic Means of Payment” is sent to the email address specified by the User.

The Contractor does not charge any additional fee for accepting a payment. Fees of the payer’s bank, if any, are paid by the User.

Legal entities and individual entrepreneurs may request an invoice and closing documents by contacting the Contractor by phone +7 961 674-10-00 or via the support chat / Telegram in your personal account.

The Contractor grants the User a non-exclusive right to use the Service within its functionality and for the term of the agreement.

API Keys are stored by the Contractor only in the form of an irreversible hash, so the full value of a key is shown once, at creation. The User shall keep the key secret and is liable for any use of it. The costs incurred by a key are debited from the User’s Balance or from the tokens allocated to that key. If a leak is suspected, the key must be revoked in the Personal Account.

The Contractor may set request rate limits and other technical limits to protect the Service.

The User is prohibited from:

• using the Service in violation of the legislation of the Russian Federation and the rights of third parties;
• creating and distributing materials depicting sexual abuse of children or sexualization of minors, calls for terrorism and extremism, materials prohibited from distribution by law, as well as images of real persons created without their consent for the purpose of misleading or causing harm;
• violating the rules for the use of Providers and the legal requirements for labeling and dissemination of information;
• circumventing the restrictions of the Service, technical limits and abuse protection, or obtaining bonuses through multiple Accounts;
• reselling tokens or access to the Service as a standalone service without the Contractor’s written consent (use of the Service in the User’s own projects and the transfer of keys to employees and clients within those projects is permitted);
• interfering with the operation of the Service, attempting to gain unauthorized access, or creating excessive load.

The Contractor may check requests and generation results by automated means, refuse to perform requests that violate these terms, and, in the event of a violation, restrict or block the Account and API Keys. A refund of the remaining balance upon blocking is made in the manner provided by law and the refund policy.

The User grants the Contractor and Providers the right to process the submitted requests and uploaded materials to the extent necessary to provide the service. The Contractor does not use the content of requests to train its own models. The terms of data processing by a particular Provider are determined by its rules.

The Contractor does not claim rights to generation results. To the extent permitted by law and the Provider’s rules, the User may use the results at their discretion, including for commercial purposes.

The legal regime of results created by neural networks (eligibility for protection, possible similarity to the works of others) is not fully defined in legislation. The Contractor does not guarantee that a result is an object of copyright or that it does not infringe the rights of third parties; the User independently assesses the risks of using a result.

The User is responsible for the content of requests and warrants that they have the right to use the materials they upload.

The exclusive rights to the software, design and designations of the Service belong to the Contractor or its licensors. They are transferred to the User only to the extent of the right of use provided for by the offer.

The results of neural networks are probabilistic in nature: they may be inaccurate, incomplete, contain errors and bias, and do not constitute professional (legal, medical, financial or other) advice. The User independently verifies the results before using them.

The Contractor takes reasonable measures to ensure that the Service operates without interruption but does not guarantee continuous operation: scheduled maintenance and failures are possible, including those caused by Providers, telecommunications operators and payment systems. The Contractor is not liable for such failures but returns tokens for generations not performed for that reason.

The Contractor is not liable for the content of the User’s requests or for the consequences of using generation results.

The Contractor’s liability to a User who is not a consumer is limited to actual damage and may not exceed the amount paid by the User during the three months preceding the causing of the damage. The Contractor is not liable for lost profits of such Users.

The provisions of this section do not limit the rights of a User who is a consumer provided for by consumer protection legislation.

The parties are released from liability for failure to perform obligations caused by force majeure circumstances.

The procedure for refunding money and unused tokens is set out in the Refund Policy (modelmesh.shop/legal/refund), which forms an integral part of this offer.

The Contractor processes the User’s personal data in accordance with the Personal Data Processing Policy (modelmesh.shop/legal/privacy) and the legislation of the Russian Federation. By accepting the offer, the User confirms that they have read the Policy. The User gives consent to the processing of personal data (modelmesh.shop/legal/consent) at registration by a separate mark.

The law of the Russian Federation applies to the relations of the parties.

The parties shall seek to resolve disputes through negotiations. A claim may be sent by phone +7 961 674-10-00 or via the support chat / Telegram in your personal account or to the address: Moscow, Russia. The Contractor responds to a claim within 10 calendar days, and to a claim of a User who is not a consumer, within 30 calendar days from the date of receipt.

If a dispute cannot be settled, it is considered by the court at the location of the Contractor. A User who is a consumer may also apply to the court at their place of residence or stay, or at the place where the agreement was concluded or performed.

The offer is valid indefinitely from the moment of publication on the website until it is withdrawn by the Contractor.

The Contractor may amend the offer by publishing a new version on the website. The new version takes effect from the moment of publication and does not apply to periods and packages that have already been paid for. Changes that worsen the position of a User with an active subscription (including the renewal price) apply to that User no earlier than 7 calendar days after notification by email. If the User does not agree with the new version, the User may disable auto-renewal, stop using the Service and demand a refund in accordance with the Refund Policy.

The User may withdraw from the agreement at any time by deleting the Account or by writing to the Contractor. The Contractor may terminate the agreement unilaterally in the event of a material breach of the terms of the offer by the User.

Legally significant notices are sent to the email address of the Account and shown in the Personal Account; the User’s requests are made by phone +7 961 674-10-00 or via the support chat / Telegram in your personal account.

Name: Individual Entrepreneur Teterin Pavel Alekseevich.

TIN: 343526476218.

OGRNIP: 324774600607451.

Authority that performed state registration: Interdistrict Inspectorate of the Federal Tax Service No. 46 for Moscow.

Address: Moscow, Russia.

Phone: +7 961 674-10-00.

Working hours: daily from 10:00 to 22:00 Moscow time; requests are accepted around the clock.